Top 8 Thumbtack Questions Answered By 50K Professional Lawn Services LLC
How did you get started doing this type of work?
We had enough dealing with contractors that either don't show up, don't answer calls, or simply don't do what they say they will do. After getting burned over and over again, we decided to finally start a business that will show up when it says it will show up, that will answer calls when it is supposed to answer calls, and that will do anything and everything it says it will do every single time. This is what we are all about. But don't just take our word for it, the only badge of honor we have is our long line of fully satisfied customers.
What questions should customers think through before talking to professionals about their project?
Exceptional work takes time and energy. It's a lot harder than just mowing yards, trimming trees, putting up walls, laying down stones, or hauling debris. Some companies, like ourselves, take hiring honest and high quality workers seriously. And the really great companies train and train and train their crews to become the best not only at what they do but on what they can be. There are companies that take being exceptional in every sense of the word very seriously. We are one of those companies.
Describe a recent project you are fond of. How long did it take?
Every landscaping project we handle is different from those previously handled. That said, we make sure all our landscaping projects are finished within the agreed project timeline. This means that if we will have a big project, then we will make sure to have a big crew. Our operations do not permit us to sit on any project. All projects, big or small, are finished on time. We can do this because we take into account weather patterns every season. This means that something out of the ordinary has to happen to keep us from meeting our project completion goals and disrupt services. Once we set a date, the entire company stands behind that date and will do everything and anything to meet the set goal. We are that kind of different.
What advice would you give a customer looking to hire a provider in your area of work?
Look for a company that has an iron-clad 100% money back guarantee in writing that is either posted on their website or service contract, has a multi-million general liability insurance policy to protect your family and can furnish a copy upon your request, and only uses legal U.S. workers and/or verified workers in the U.S. under the H2B Visa program. Otherwise, these workers cannot be background checked. Protect your family above everything else.
What types of customers have you worked with?
We have worked with customers who have properties as small as 1,000 sq ft and as large as 45,000 sq ft, from services like lawn mowing, fertilization, weed control, bush trimming, flower installations, mulch installs, flower bed maintenance, entire property maintenance... of course, we do a lot more than this... but these are just the most common services that we preform every single day.
Do you have a standard pricing system for your service? If so, please share the details here.
We have a standard pricing algorithm for each service. Pricing depends on factors such as distance, scope, square footage or acreage, land grade, window size, tree height, degree of disrepair, etc.
What education and/or training do you have that relates to your work?
We operate a professionally run business, and education and training is a very important part of what we do everyday. Our education involves intensive training in our very own University of Property Maintenance, a controlled environment where crews learn real-world application of different concepts in every aspect of what we do, where they receive hands-on training in operating the best commercial equipment in the market, and where shift managers hone skills necessary to ensure each crew maintains the highest quality of service everyday. We are experts who collaborate with and learn from other experts in the industry, not just here in the United States but also overseas.
What is your typical process for working with a new customer?
Our interaction with new customers is very easy and quite simple. We first obtain basic information, perform an estimate, and then work on the job while keeping the customer up to date in every step of the way. With us, there is no guess work. You know exactly what is going on around your home.