TERMS AND CONDITIONS OF SERVICE
TERMS AND CONDITIONS OF SERVICE
Our terms of service act as an agreement to keep the business relationship between you and ourselves as smooth as possible. We are a very understanding company and if you ever have any problems you can simply let us know. If you have any questions about our Terms and Conditions of Service, please contact us and we will be glad to answer any questions you may have.
OUR SERVICE GUARANTEE
We guarantee you will be satisfied of our work or we will come back and make it right. If after coming back and we still failed to meet your expectations, we will hire a competitor of your choice to make it right up to the total cost of the service invoice.
OUR SERVICE GUARANTEE LIMITATIONS
Our Service Guarantee does not cover any situation beyond our control, such as normal wear and tear, preexisting condition or damage, damage caused by abuse by you or others, imperfections due to rain, storm, snow, earthquakes, or any Act of God that have occurred during or immediately after the service. Any guarantee claim must be approved by 50K Professional Lawn Services LLC.
MEDIA RECORDING AND RELEASE CONSENT
You give us full legal consent to record videos, audios, photographs and any other digital or non-digital medium of your property to be released, used, reproduced, exhibited, and distributed in any format (e.g print publications, video tapes, CD-ROM, Internet/WWW) for any purpose that 50K Professional Lawn Services LLC, and those acting pursuant to its authority, may deem fit, including promotional or advertising efforts. You agree to release 50K Professional Lawn Services LLC and those acting in pursuant to its authority from liability for any violation of any personal or proprietary right you may have in connection with such use. You understand that all such recordings, in whatever medium, shall remain the property of 50K Professional Lawn Services LLC.
We work from 7am until that days' route is completed. We generally will schedule appointments within the week of approval. Our weekly cutoff is Thursday. This means that if you request service on a Thursday, there is a big possibility we will schedule your the following week or within 7 days.
Payment can be made via CLIENT HUB located in our website www.50klawn.com . If payment is not received within the allotted time frame as indicated in your invoice, we will stop service and contact you. After that time, your invoice will become past due and a $20 late payment fee will be added to the total amount of your invoice for every month your invoice is past due up to 3 months, or 5% of the original invoice value for every month your invoice is past due up to 3 months, whichever is higher. If in the event lack of payment exceeds 90 days we will add a $50 collection fee and submit to a collection agency for collection. For invoices of significant value, a $300 court fee plus legal fees may be added to your invoice in order to pursue legal remedies. If there is a problem with payment please contact us so that we may resolve this for you. Once a late payment is received we will resume service, however if the lawn has not been maintained you may be subject to additional overgrown lawn fees.
We generally try to work the day's route even when it rains. If it rains the night before or anytime within the day of service, expect us to still service you. Should a delay ever happens, we will contact you right away.
We are a legitimate company in the state of Texas, in the county of Travis, and in the city of Austin. Unless the client has legal documents that exempts him or her from paying taxes, we will collect a sales tax of 8.25% or as required by law in all of our business transactions.
Lawns are considered "Overgrown Lawns" if there are grasses or weeds present that are on average 6 inches or more. If we arrive to your property and the lawn is considerably overgrown due to lack of mowing, and/or the edges of the lawn are taking over the sidewalk/curb, we will charge you an overgrown fee that will be TWICE or MORE of the original amount of your lawn mowing service. This fee covers the extra work and time that it takes to define new edges, multiple mowing passes, and cleaning up the entire property that result from such procedure.
We strongly recommend that you keep pets inside the house or kenneled on the day of your service. We do not assume any responsibility for injury or loss to pets left outside while we work. If we arrive and a pet is present at the work site, we will not render your service that day, charge you a $25.00 rescheduling fee and we will reschedule your appointment on our next availability. If in case our employee or employees gets injured by your pet/s (e.g. chase, scratch, bites, etc.), we will terminate your appointment immediately and we will seek legal action and/or compensation.
TRASH AND DEBRIS
Your lawn service does not include picking up excessive trash, toys, garden equipment, water hoses, etc. We work on a tight schedule and the extra time it takes us to clean the yard will incur a $100.00 fee. This only applies to excessive situations. In practice, we extend maximum courtesy.
Please give us 24 hours’ notice of intent to stop service or to reschedule your set day. A $25.00 fee will be added if we arrive to find the lawn already serviced by another provider, have no access to the back yard and/or your pet is present at the work site. This can easily be avoided by a call or email to us.
ALL LIABILITY OF US, OUR DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, OFFICERS AND SUCCESSORS HOWSOEVER ARISING FOR ANY LOSS SUFFERED AS A RESULT OF YOUR USE OF THE SITE OR SERVICES IS EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW, SAVE THAT, IF A COURT OF COMPETENT JURISDICTION DETERMINES THAT LIABILITY OF US, OUR DIRECTORS, EMPLOYEES, OFFICERS, AGENTS, REPRESENTATIVES, PARTNERS, SUPPLIERS, CONTENT PROVIDERS OR SUCCESSORS (AS APPLICABLE) HAS ARISEN, THE TOTAL OF SUCH LIABILITY SHALL BE LIMITED IN AGGREGATE TO ONE HUNDRED U.S. DOLLARS ($100.00). TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 50K PROFESSIONAL LAWN SERVICES LLC BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY OR OTHERWISE (AND WHETHER OR NOT ANY OF SUCH PERSONS OR ENTITIES HAD PRIOR KNOWLEDGE OF THE CIRCUMSTANCES GIVING RISE TO SUCH LOSS OR DAMAGE) WITH RESPECT TO THE SITE OR SERVICES FOR: INDIRECT OR CONSEQUENTIAL LOSSES OR DAMAGES; LOSS OF ACTUAL OR ANTICIPATED PROFITS; LOSS OF REVENUE; LOSS OF GOODWILL; LOSS OF DATA; WASTED EXPENDITURE; OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES. IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANY CONTRACTORS IN CECTION WITH THE USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION, BODILY OR PERSONAL INJURY, DAMAGE TO PROPERTY AND/OR ANY OTHER DAMAGES RESULTING FROM PERFORMANCE OR NON-PERFORMANCE OF THE SERVICES. YOU UNDERSTAND THAT WE MAKE NO GUARANTEE, EITHER EXPRESS OR IMPLIED, REGARDING THE SERVICES.
You shall defend, indemnify, and hold harmless the 50K Professional Lawn Services LLC from all losses, costs, actions, claims, damages, expenses (including reasonable legal costs) or liabilities, that arise from or relate to Your use or misuse of, or access to, the Site or Services, violation of these Terms, breach of representations herein or third-party using Your account. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, in which event You will assist and cooperate with Us in asserting any available defenses.