Understanding Lawn Care Charges: Weather vs. Non-Weather Related

Unexpected Rain Delay

When it comes to lawn care, it’s important to understand how charges are handled for missed services. Whether due to weather conditions or other circumstances, our goal is to ensure clear communication and a fair policy for all clients. Here's a detailed breakdown:

Weather-Related Charges: Reasons and Advantages ☀️☔—like heavy rain, storms, or extreme heat—can sometimes make it unsafe or impractical to service your lawn. In such cases, we will automatically reschedule your service for the next available day to ensure the best possible care for your lawn. Since weather-related delays are unavoidable and outside of anyone’s control, you will still be charged for the originally scheduled service.
This policy helps us maintain consistent service schedules and ensures that your lawn receives the necessary care despite temporary weather disruptions. Rescheduling allows us to address your lawn’s needs as soon as conditions improve, preventing any adverse effects caused by delays.

• Consistent Care: Delayed services due to weather ensure your lawn still receives the necessary attention to remain healthy and well-maintained.
• Operational Efficiency: Maintaining consistent scheduling prevents disruptions in our overall service plan, ensuring all clients receive timely care.

📌Benefits to You:

• Healthy Lawn: Rescheduling ensures your lawn care remains on track, preventing overgrowth or damage caused by missed maintenance.
• Professional Results: Services performed under safe and suitable conditions lead to higher-quality outcomes for your lawn.
• Convenience: You don’t need to worry about gaps in service; we handle rescheduling for you.

📌​Non-weather-related issues, such as restricted access to your property, locked gates, or cancellations requested by you, are handled differently. If we are unable to complete your scheduled service due to these reasons, you will not be charged for that week’s service. Instead, we will resume service on your next scheduled visit, keeping your lawn care routine uninterrupted.
It’s always a good idea to notify us in advance if there are any changes or potential obstacles that might prevent access to your property. This allows us to adjust our schedule accordingly and provide the best possible service.

We prioritize transparency and fairness in our policies to provide you with a hassle-free experience. Whether weather-related or not, our approach ensures your lawn stays its best. ​🤝